At Galandre, we aim to provide clear and reliable shipping information so that customers know what to expect before placing an order.
Shipping Destinations
We currently ship to supported international destinations, including major markets such as:
- United States
- United Kingdom
- Canada
- Australia
- Other selected countries and regions
Available shipping destinations will be displayed during checkout.
Order Processing
Orders are normally processed within:
1–3 business days
Processing takes place Monday through Friday, excluding public holidays.
Orders placed during weekends, holidays, promotional campaigns, or unusually high-volume periods may require additional processing time.
Processing time is separate from shipping transit time.
Shipping Rates
Standard Shipping
Free standard shipping is available on eligible orders.
If any shipping charge applies to an order, it will be clearly displayed during checkout before payment is completed.
Estimated Delivery Times
Estimated delivery times after dispatch are:
| Destination | Estimated Delivery |
|---|---|
| United States | 4–6 business days |
| United Kingdom | 5–8 business days |
| Canada | 5–8 business days |
| Australia | 5–8 business days |
| Other Supported Destinations | 7–14 business days |
Processing time: 1–3 business days
Delivery estimates are provided for reference and are not guaranteed delivery dates.
Order Tracking
Once your order has been shipped, you will receive an email containing tracking information.
Tracking information may take approximately 1–3 business days to update after the parcel is transferred to the shipping carrier.
Shipping Carriers
Depending on the destination and shipping route, orders may be transported by international shipping partners, national postal services, or local delivery carriers.
The carrier used for an order may vary based on:
- Delivery destination
- Product availability
- Parcel size
- Shipping route
- Logistics availability
Customs, Taxes & Duties
International orders may be subject to customs procedures or local import regulations.
Where duties or taxes are not collected during checkout, customers may be responsible for charges imposed by local authorities as required by applicable law.
Any charges displayed during checkout will be clearly disclosed before the customer completes payment.
Delivery Delays
Delivery may occasionally be delayed because of circumstances outside our reasonable control, including:
- Severe weather
- Customs inspections
- Public holidays
- Carrier disruptions
- Transportation delays
- Remote delivery locations
- Incorrect or incomplete addresses
If your tracking information has not updated for an extended period, please contact us.
Incorrect Shipping Address
Customers are responsible for entering a complete and accurate shipping address during checkout.
Please review your:
- Recipient name
- Street address
- Apartment or unit number
- City
- State or province
- Postal code
- Country
- Telephone number
If you discover an error, contact us immediately at:
We cannot guarantee an address change after the order has been shipped.
Lost or Undelivered Packages
If tracking indicates an unusual delay or if you believe your parcel has been lost, please contact our customer support team.
We will review the tracking information and assist with the appropriate next steps.
Questions About Shipping?
Please contact:
We aim to respond within 1–2 business days.